Built to keep every booking safe
ServiceHub is designed around trust — for customers booking a service, and for providers growing their business. Here's how we keep the platform safe for everyone.
Service Provider Verification
Before a service provider can accept bookings on ServiceHub, their profile goes through a verification step. This helps make sure the person you're booking is who they say they are.
Reviews and Ratings
Every completed job can be rated by the customer. These ratings and written reviews stay visible on a provider's public profile, so quality is never hidden.
Safe In-App Communication
Chat with your provider directly inside ServiceHub to confirm details. You don't need to share personal contact details upfront just to ask a question or get a quote.
Report Abuse
If something feels wrong — inappropriate behavior, a scam attempt, or a safety concern — you can report it directly from the app or by contacting our support team.
Account Suspension
Accounts that violate our community standards, including fraudulent activity or abusive behavior, can be suspended while we investigate — for both customers and providers.
Dispute Support
If a booking doesn't go as expected, our support team is available to help both sides reach a fair resolution.
Data Privacy
Your personal information is handled according to our Privacy Policy, and is never sold to third parties. You're always in control of your account data.
Have a safety concern?
Our support team is here to help, any time you need it.